Policies, Terms & Refunds

EDUeki Policies & Terms

Privacy Policy • Terms of Service • Refund Policy

Last Updated: September 3, 2026

Edwiki Info Systems Private Limited

This document brings together the key policies governing your use of EDUeki.com, including our Privacy Policy, Terms of Service, and Refund Policy. Please review these policies before using our website or purchasing our courses.

PART I — PRIVACY POLICY

Last Updated: September 3, 2026

Edwiki Info Systems Private Limited (“we,” “us,” “our,” or “EDUeki”) operates EDUeki.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, enroll in or purchase our courses, or use our services.

  1. Information We Collect
  • Account Information: Your name, email address, and account credentials. Passwords are stored using appropriate security measures and are not stored in plain text.
  • Purchase Information: Details of courses purchased, order history, enrollment information, and related transaction records.
  • Payment Information: Payments are processed securely by third-party payment providers such as Stripe. We do not store your full payment card details on our servers.
  • Usage and Technical Data: Information such as pages visited, course progress, general device and browser information, and other usage data needed to operate and improve our platform.
  1. How We Use Your Information
  • To create and manage your account and provide access to purchased courses.
  • To process payments, fulfill orders, and send purchase confirmations and related communications.
  • To provide customer support and respond to your inquiries.
  • To maintain, improve, and personalize our courses, website, and learning platform.
  • To send important service, security, and account-related updates.
  • To send occasional product, course, or promotional updates where you have opted in or where otherwise permitted by applicable law.
  1. Payment Processing
  • All payments are processed through trusted third-party payment providers, such as Stripe. We do not collect or store your full card number, CVV, or other sensitive payment credentials on our servers. Payment information is handled directly by the applicable payment provider in accordance with its own security and compliance standards.
  1. Data Sharing
  • We do not sell, rent, or trade your personal information.
  • We may share limited information with trusted service providers, such as payment processors, email communication providers, hosting providers, and customer support tools, when necessary to operate and provide our services.
  • Such providers receive only the information reasonably necessary to perform their services and are expected to handle it appropriately and securely.
  1. Cookies and Similar Technologies
  • Our website may use cookies or similar technologies that are necessary for basic website functionality, account authentication, security, and course access.
  • We do not use tracking cookies for third-party advertising purposes.
  1. Data Security
  • We take reasonable technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
  1. Your Privacy Rights
  • Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also contact us with questions about how your information is handled.
  • To make a privacy-related request, please contact us at support@edueki.com.
  1. Children’s Privacy
  • Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
  1. Changes to This Privacy Policy
  • We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements. Any changes will be posted on this page with an updated ‘Last Updated’ date. We encourage you to review this policy periodically.
  1. Contact Us
  • If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
  • Email: support@edueki.com
  • Website: EDUeki.com

 

 

PART II — TERMS OF SERVICE

Last Updated: August 2026

These Terms of Service (“Terms”) govern your access to and use of EDUeki.com and any courses, materials, or digital content purchased from Edwiki Info Systems Private Limited (“we,” “us,” “our,” or “EDUeki”). By accessing our website, creating an account, or purchasing or using a course, you acknowledge that you have read, understood, and agree to be bound by these Terms.

  1. Description of Service
  • EDUeki.com is an online learning platform offering self-paced digital courses and related educational content. Upon successful payment, you are granted access to the course or digital content you purchased, subject to these Terms.
  1. Account Registration
  • To purchase or access certain courses, you may be required to create an account using accurate, current, and complete information.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs through your account. You should notify us promptly if you believe your account has been accessed or used without authorization.
  1. Course Access & License
  • Your purchase of a course grants you a limited, personal, non-exclusive, non-transferable, and revocable license to access and view the purchased course content for your personal, non-commercial educational use.
  • Unless expressly permitted by us in writing, you may not copy, reproduce, download for redistribution, modify, distribute, resell, sublicense, publicly display, publicly share, or otherwise make course content available to others.
  • Your course access is intended solely for the individual who purchased or was legitimately granted access to the course. Sharing account credentials or course access with others is prohibited.
  1. Payments & Pricing
  • Course prices are displayed on EDUeki.com and may change from time to time. The price applicable at the time of purchase will generally apply to that transaction.
  • Payments are processed through third-party payment providers. Access to purchased digital content is generally provided electronically following successful payment and account verification.
  • You agree to provide accurate billing and payment information and authorize the applicable payment provider to process the transaction.
  1. Refunds
  • Refund requests are handled in accordance with the Refund Policy included in Part III of this document.
  • Please review the Refund Policy before making a purchase.
  1. User Conduct
  • You agree to use EDUeki.com and its services only for lawful purposes and in accordance with these Terms.
  • You may not misuse the platform, attempt to gain unauthorized access to our systems or another user’s account, interfere with the operation or security of the platform, or use the services in a manner that infringes the rights of others.
  • You may not copy, distribute, resell, or otherwise misuse EDUeki course content or intellectual property.
  1. Intellectual Property
  • All course content, videos, documents, presentations, graphics, logos, branding, website content, software, platform code, and other materials made available through EDUeki.com are owned by or licensed to Edwiki Info Systems Private Limited and are protected by applicable intellectual property laws.
  • Except for the limited access license expressly granted under these Terms, no ownership rights or other intellectual property rights are transferred to you through your purchase of a course.
  1. Limitation of Liability
  • EDUeki courses and educational materials are provided for informational and educational purposes. While we aim to provide accurate and useful content, we do not guarantee that any particular course will meet your individual requirements or produce a specific result.
  • We do not guarantee employment, promotion, income, certification results, examination results, or any other specific professional or educational outcome from completing a course.
  • To the maximum extent permitted by applicable law, Edwiki Info Systems Private Limited will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, courses, or services.
  1. Termination or Suspension
  • We reserve the right to suspend or terminate your account or access to our services if you violate these Terms, misuse the platform, engage in unauthorized sharing or distribution of course content, or otherwise act in a manner that may harm EDUeki, its users, or its services.
  • Termination or suspension does not limit any other rights or remedies available to us under applicable law.
  1. Governing Law & Jurisdiction
  • These Terms are governed by and construed in accordance with the laws of India.
  • Any dispute arising out of or relating to these Terms or your use of EDUeki.com shall be subject to the exclusive jurisdiction of the competent courts in Bangalore, Karnataka, India, to the extent permitted by applicable law.
  1. Changes to These Terms
  • We may update or modify these Terms from time to time to reflect changes to our services, practices, or legal requirements.
  • Any updated Terms will be posted on this page with a revised ‘Last Updated’ date. Your continued use of EDUeki.com or its services after the updated Terms are posted constitutes your acceptance of the revised Terms.
  1. Contact Us
  • If you have questions or concerns regarding these Terms of Service, please contact us at:
  • Email: support@edueki.com
  • Website: EDUeki.com

 

 

PART III — REFUND POLICY

Last Updated: August 2026

This Refund Policy applies to purchases of courses and digital content made through EDUeki.com, operated by Edwiki Info Systems Private Limited (“we,” “us,” “our”).

  1. Eligibility
  • You may request a refund within 7 days of the date of purchase.
  1. How to Request a Refund
  • To request a refund, email us at support@edueki.com with your order details, including your registered email address and order or payment reference. Our team will review your request.
  1. Review and Processing
  • Refund requests are reviewed by our support team.
  • Once approved, refunds are processed back to the original payment method.
  • Processing times may vary depending on your bank or payment provider.
  1. Contact Us
  • For questions about this Refund Policy, please contact us at support@edueki.com.

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